Building Block/PowerLinks Integration + LAMS Technical Support
If you plan to have both LAMS and Blackboard integrated and installed on your own server then our professional staff can provide you with complete technical support to get it all up and running. LAMS International will liaise closely with your technical staff to complete the integration to ensure a flawless start to the LAMS experience. Pricing details of Blackboard/PowerLinks+ LAMS technical support are shown below.
For those institutions that want to have the LAMS V2 software integrated with their Blackboard server (V7 and CE 6 & Vista) there is now a solution. LAMS International is pleased to offer several comprehensive integration packages that complement your existing Blackboard Learning SystemTM. If you plan to have both LAMS and Blackboard integrated and installed on your own server then our professional staff can provide you with complete technical support to get it all up and running. LAMS International will liaise closely with your technical staff to complete the integration to ensure a flawless start to the LAMS experience. Pricing details of technical support only is shown below. Alternatively, LAMS International can provide a hosted LAMS server that integrates to your Blackboard Learning System or full support with your integrated server. This solution will deliver Blackboard and LAMS to the desktop seamlessly. For pricing details of Blackboard/PowerLinks Integration + LAMS hosting please click here
Features and Benefits of Integration + LAMS Technical Support
| Feature | Benefit |
|---|---|
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Supported by LAMS specialists |
At LAMS International we have the specialists who understand how to get the best performance from your LAMS server. |
|
Usage Review |
LAMS International uses bespoke monitoring and recording tools to ensure that the performance of your service is always maintained. Through our regular reviews we can recommend ways in which to increase the delivery of LAMS to your organisation. |
Service Summary
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Starter Technical Integration Support Package |
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Integration |
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System Integration |
Bb PowerLink or Bb Building Block |
Bb PowerLink or Bb Building Block |
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Tech Support and Incident Management |
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Initial technical integration setup support |
Up to 2 days |
Up to 5 days |
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Support access (see Note 5) |
Email only |
Email and telephone (8-6x5) |
|
Hours of technical support (per year) |
20 |
50 |
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Number of organisation contacts (for support) |
2 |
4 |
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Typical max time to first response (business hours) |
6 hours |
4 hours |
|
Education Support |
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Support Access (see Note 5) |
Email only |
Email and telephone (8-6x5) |
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Assistance from LAMS International for joining and using the LAMS Community (includes newsletter, tips and tricks, etc.) |
Yes |
Yes |
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User Manual |
Online |
Online & Printed |
|
Sequence Templates |
10 |
10 |
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Assistance from LAMS International in using Self-paced Training (on-line courseware) |
Yes |
Yes |
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Contract |
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Duration |
12 months |
12 months |
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Pricing |
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AUD – (Australia/rest of world) |
$4,500 (see note 3) |
$15,000 (see note 3) |
Notes:
- All contracts commence once the funds have been received and cleared.
- Pricing is quoted without any local taxes included. These may be levied depending on location.
- If your organisation is domiciled in Australia, a GST amount of 10% will be added to the cost
- LAMS is provided with the integration link to the BlackBoard learning management systems.
- Support is currently provided between 8am and 6pm Australian Eastern Standard Time. Other time zones may be supported in due course.
- Additional technical support can be purchased at $800 ex GST per day.
For Further Information
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